Frequently Asked Questions (FAQ)

What is a whitelist / whitelisted server?

If a server is whitelisted, it means only a certain list of people (the whitelist) are able to join the Minecraft server. Melio opens the process of joining this whitelis to everyone, meaning you too can join the server by applying.

How do I join the server?

Apply for whitelist via our Discord server.

I can't apply for whitelist! I get an "Error sending DM" response from the bot.

See this article by Discord on why the bot may be unable to send you a DM on Discord.

My application was denied! Can you tell me why?

We filter through whitelist applications to make sure that everyone we accept in Melio is a good fit for the community. It's likely that we rejected your application because we believe you'll be better off looking for another server. If you would like to re-apply, please DM silw on Discord.

I'm whitelisted on the server, but my friend's application got rejected. How can I play with them?

Open a Help Ticket on Discord, or contact staff; we can have a discussion about this.

The Handbook is a lot to read! Do I HAVE to read everything before joining?

Nope! Read at your own pace. or not at all; I'm not your mom. But I suggest at least reading 'Ground Rules'.

How do I link my account?

See Linking your Discord Account for more information.

My application was accepted, but when I try to join the Minecraft server I get a code instead.

See above.

I've joined the Minecraft server but I'm lost. I don't know where anything is.

The Server Directory is here to help you! Feel free to ask for a tour from anyone :)

Can you add X plugin?

Please go through the #feedback channel to see if this was discussed previously. If not, feel free to suggest it.

Is mod X allowed?

The 'Technical Rules' section should summarize the rules about mods. If mod X is not included there, feel free to ask a staff member.

I have an idea for this event X or feature Y!

Reach out to silw and CesiumCat! We'd love to hear your idea.

I was banned. Can I appeal?

Yes, please visit this page to submit a ban appeal.